Privacy Policy

1. Information We Collect

We may collect the following information when you interact with our website:

• Name and contact details.
• Mobile number and email address.
• Enquiry details and messages submitted through our contact forms.
• Service preferences and information related to your requirements.
• Technical information such as browser type, device information, IP address and website usage data, where collected through website technologies.

We only request information that is relevant to responding to your enquiries and providing our services.

2. How We Use Your Information

Information collected may be used for the following purposes:

• To respond to enquiries and customer requests.
• To provide information about our products and services.
• To communicate regarding orders, appointments and service requirements.
• To improve our website and customer experience.
• To maintain business records and prevent misuse or fraudulent activity.
• To comply with applicable legal requirements.

3. WhatsApp Communication

Our website may provide WhatsApp enquiry buttons and forms. When you submit an enquiry through these features, the information you enter may be transferred to WhatsApp to prepare a message addressed to our business.

The message is sent only when you choose to press the Send button in WhatsApp. WhatsApp is a third-party platform and its own privacy policy and terms apply to your use of that service.

WhatsApp Privacy Policy: View WhatsApp Privacy Policy

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and enhance your browsing experience.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

5. Third-Party Services and Instagram

Our website may contain links to third-party websites and social media platforms, including Instagram. These external platforms operate independently and have their own privacy policies.

We are not responsible for the privacy practices, content or security of third-party websites. We encourage visitors to review their respective privacy policies before sharing personal information.

6. Sharing of Information

Narayanii Group Of Business does not sell or rent customers' personal information to third parties.

Information may be shared only when reasonably necessary:

• With service providers who help operate our website or business.
• When required by applicable laws, regulations or legal processes.
• To protect our rights, customers, property and business interests.
• With your consent or at your direction.

7. Data Security

We take reasonable technical and organisational measures to protect the information shared with us against unauthorised access, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to respond to enquiries, provide services, maintain business records and meet applicable legal obligations. Information that is no longer required may be deleted or securely disposed of, subject to applicable legal requirements.

9. Your Privacy Rights

Subject to applicable law, you may request:

• Access to personal information you have shared with us.
• Correction of inaccurate or incomplete information.
• Deletion of personal information where legally permissible.
• Withdrawal of consent for certain communications or processing.

To make a privacy-related request, please contact us using the details provided below.

10. Children's Privacy

Our website and services are not knowingly directed towards children for the collection of personal information without appropriate consent where required by law. If you believe a child has shared personal information with us, please contact us so that appropriate action can be taken.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features or applicable laws. Any revised policy will be published on this page with an updated effective date.

12. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us: